Refund Policy – Bazrio.com

Last Updated: March 2025

At Bazrio.com, we strive to provide high-quality customized products. However, if you are not satisfied with your purchase, please review our refund policy below.

1. Refund Eligibility

Refunds are only applicable in the following cases:

✔ Defective Product – If the product is damaged or defective upon arrival.
✔ Incorrect Product – If you receive a different product than what you ordered.
✔ Non-Delivery – If the product is not delivered within 15 days from the order date.

2. Non-Refundable Items

❌ Customized Products – Since all customized items (e.g., T-shirts with personalized prints) are made-to-order, they cannot be returned or refunded, except in case of damage or wrong product.
❌ Change of Mind – Refunds will not be issued if you change your mind after placing an order.
❌ Incorrect Customization Details Provided by Customer – We are not responsible for mistakes in designs/text provided by customers.

3. Refund Process

To request a refund, follow these steps:

1️⃣ Contact Us – Email us at support@bazrio.com or WhatsApp 6006338541 within 48 hours of receiving the order.
2️⃣ Provide Proof – Share clear photos or videos showing the defect, damage, or incorrect product.
3️⃣ Approval & Processing – If your request is approved, refunds will be processed within 7-10 business days to your original payment method.

4. Order Cancellation

✔ You can cancel your order before it is processed.
✔ If an order is already shipped, it cannot be canceled.
✔ To cancel, contact us at support@bazrio.com.

5. Late or Missing Refunds

• If you haven’t received your refund within 10 business days, check your bank account or payment method.
• If the issue persists, contact us for further assistance.

6. Contact Us

For any refund-related concerns, reach out to us:
📧 Email: support@bazrio.com
📱 WhatsApp: 6006338541

By placing an order on Bazrio.com, you agree to this Refund Policy.